In the apartment

Check-out

Check-out is by 11:00.

On your way out

Ten things, in the order you’ll do them. Steps seven to nine are the keys, and the last one is a message to us.

Close the windows
Balcony doors too — every room before you leave it.
Switch off the AC and the lights
One unit in each bedroom and one in the living room.
Dishes in the dishwasher, or washed
No deep cleaning needed — just leave the kitchen in reasonable order.
Take the rubbish out
To the containers on the street outside the building.
Leave used towels in the bathroom, linen on the beds
Nothing to strip or wash — we take it from there.
Take your belongings
Chargers! Then the bathroom shelf, the balconies and the fridge.
Put the second fob + key set back where it was
The spare set stays inside the apartment, in the place we showed you on arrival.
Lock the apartment door with set 1
The door takes a normal key — lock it behind you and give it a push to check.
Put set 1 back in the key box and close it
The wall-mounted key box at the building entrance, where you found it. Your code still works for 2 hours after check-out, so the box will open.
Send us a short message to say you have left
One line on WhatsApp is enough. It tells us the keys are back and the apartment is free for the cleaner.

Late check-out depends on availability and has to be arranged in advance; after 18:00 a full extra night is charged.

Ask the day before on WhatsApp so we can check the next booking.

Tell us as soon as you notice — a missing fob is easier to solve the same day.

Replacing a fob or key is charged from the €150 refundable deposit, at what it actually costs us. There is no fixed fee.

Before you close the door

Tell us what worked and what didn’t — it’s the fastest way we improve the place.